After a short stint as a driver for the two major rideshare companies, our founder, Ray Palermo, realized there was “A Better Way.” He established Auto-Pilot Private Rideshare replacing the impersonal, algorithm-driven systems used by the “majors” with a customer-focused, person to person system.

Using “dinosaur business practices,” Auto-Pilot brings personal service to rideshare. Our drivers are those you’d recommend to a neighbor—professionals you trust to pick up your elderly parents from the airport, arriving on time in a spotless well maintained car. While some consider human to human service outdated, we believe in building our business through the support, trust, and referrals of our neighbors. By fostering these relationships, we continually enhance our service. At Auto-Pilot, customers are friends and neighbors, not transactions.